multi-user/docs/getting_started/known_problems.rst

.. _known-problems:

==============
Known problems
==============

.. rubric:: What do you need to do in order to use Multi-User through internet?

1. Use Hamachi or ZeroTier (I prefer Hamachi) and create a network.
2. All participants need to join this network.
3. Go to Blender and install Multi-User in the preferneces.
4. Setup and start the session:

    * **Host**: After activating Multi-User as an Add-On, press N and go on Multi-User.
    Then, put the IP of your network where IP is asked for.
    Leave Port and IPC Port on default(5555 and 5561). Increase the Timeout(ms) if the connection is not stable.
    Then press on "host".

    * **Guest**: After activating Multi-User as an Add-On, press N and go to Multi-User
    Then, put the IP of your network where IP is asked for. 
    Leave Port and IPC Port on default(5555 and 5561)(Simpler, put the same information that the host is using. 
    BUT,it needs 4 ports for communication. Therefore, you need to put 5555+count of guests [up to 4]. ). 
    Increase the Timeout(ms) if the connection is not stable. Then press on "connexion".

.. rubric:: What do you need to check if you can't host?

You need to check, if the IP and all ports are correct. If it's not loading, because you laoded a project before hosting, it's not your fault.
Then the version is not sable yet (the project contains data, that is not made stable yet).

.. rubric:: What do you need to check if you can't connect?

Check, if you are connected to the network (VPN) of the host. Also, check if you have all of the information like the host has.
Maybe you have different versions (which shouldn't be the case after Auto-Updater is introduced). 

.. rubric:: You are connected, but you dont see anything?

After pressing N, go presence overlay and check the box. 
Also, go down and uncheck the box "Show only owned"(unless you need privacy ( ͡° ͜ʖ ͡°) ).

If it's still not working, hit the support channel on the discord channel "multi-user". This little helping text is produced by my own experience 
(Ultr-X).
In order to bring attention to other problems, please @ me on the support channel. Every problem brought to me will be documentated to optimize and update this text.
Thank you and have fun with Multi-User, brought to you by "swann".

Here the discord server: https://discord.gg/v5eKgm